Cisco Unified Communications Architecture and Design

This course is designed for:

• Network architects who design converged networks
• System engineers who design customer and organization solutions
• Network engineers who wish to understand the high-level design process

• After you complete this course you will be able to:
• Be able to identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution
• Properly identify the products and features required in the LAN environment to support Unified Communications call control
• Based on existing telephony and data statistics:
  • Calculate the WAN bandwidth requirements to support VoIP calls
  • Sizing the voice gateway
  • Sizing and locating the media resource
• Identify the issues and components that make up a Cisco Unified Communications call control solution
  • Sizing and locating Cisco Unified Communications call agents, Cisco Unified Communication Manager 8.X
  • Designing the proper dial plan
  • Issues that impact E911 requirements
  • Securing the voice network components

Cisco Unified Communications Architecture Overview

• Cisco Unified Communications Overview
• Cisco Unified Messaging Components
• Mobility and Presence Overview
• Conferencing Products Overview
• Contact Center Overview
• Management Tools
• Cisco Unified Communications Security

Designing the LAN for Cisco Unified Communications Call Control

• Explaining Campus Evolution and Cisco Unified Communications
• Connecting IP Phones
• Designing High Availability at the Data Link and Network Layers
• Reviewing LAN QoS for Cisco Unified Communications
• Designing the LAN Access Layer for Cisco Unified Communications
• Designing the LAN Distribution Layer for Cisco Unified Communications
• Designing the LAN Core Layer for Cisco Unified Communications

Designing the WAN for Cisco Unified Communications Call Control

• Designing WANBandwidth Requirements
• Design WAN QoS for Cisco Unified Communications
• Sizing and Selecting Voice Gateways
• Designing Media Resources

Designing Cisco Unified Communications Call Control

• Sizing and Positioning Cisco Unified Communications Call Control
• Designing the Dial Plan
• Designing Emergency Services
• Designing a Secure Cisco Unified Communications Solution

Labs

• Lab 2-1: Designing the Access Layer for IP Telephony
• Lab 2-2: Designing the Distribution Layer for IP Telephony
• Lab 2-3: Designing the Core Layer for IP Telephony
• Lab 3-1: Sizing the WAN Links to Support IP Telephony
• Lab 4-1: Sizing and Selecting the Voice Gateways for IP Telephony
• Lab 4-2: Sizing the Media Resources for IP Telephony
• Lab 4-3: Sizing and Positioning Cisco Unified Communications Call Control
• Lab 4-4: Designing the Dial Plan
• Lab 4-5: Designing Emergency Services
• Final Lab: Designing a Multisite IP Telephony Solution

The following courses are recommended for further study.

• QOS – Implementing Cisco Quality of Service