Oversikt Learn how to implement a full Presence solution leveraging the full capabilities of the two leading Unified Communications vendors, Cisco and Microsoft. This course introduces the key Presence architectural components, product features, and points of interoperability between the two leading vendor technologies. You will receive hands-on training in a fully integrated lab environment providing a real-world perspective.
Our ECPMF lab environment offers a unique real-world environment for learning how to deploy a Unified Communications environment including a simulated PSTN with full dial plan capabilities and each pod in its own area code. The ECPMF class focus is on presence integration and configuration: CUPS system setup, CUCM and CUPS integration, and configuration of presence clients for presence, desk phone control, and e-mail and voice mail integration including remote call control of Cisco 7965 IP Phones from Microsoft Office Clients. A secondary focus is on key Microsoft technologies supporting Unified Communications environments: Active Directory, DNS, and PKI. Student pods are equipped with servers that are installed but not configured:
- Cisco Unified Communications Manager 7.x
- Cisco Unified Presence Server 7.x
- Cisco Unified Messaging 5.0 for voice mail integration
- A Microsoft Windows 2003 domain controller for Active Directory integration and including a Certificate Authority and Exchange 2003 for e-mail integration
- A Microsoft OCS 2007 Front End Server for MOC client remote call control
Forkunnskaper
In this application-oriented course, no router configuration is involved. You should be familiar with relevant technologies:
- Cisco Unified Communications Manager
- Network protocols including SIP
- Microsoft Active Directory, Exchange Server 2003 Messaging, and Office Communications Server 2007
- Unified Communications applications such as e-mail, voice mail, and presence
A number of different Global Knowledge courses provide the required Cisco background:
- ACUCM (ideal)
- ACCMU or CMBA
- CIPT1
- ACUCM+ - Administering Cisco Unified Communications Manager v7.0 with Enhanced Presence
- ACCMU v6.1 - Administering Cisco Unified Communications Manager v6.1 and Cisco Unity v5.0
- CMBA - CallManager Basic Administration v6.1
- CIPT1 v6.0 - Implementing Cisco Unified Communications IP Telephony Part 1
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Senior system administrators, engineers, network architects and integrators responsible for set up and management of Unified Communications networks incorporating Cisco and Microsoft technologies providing Presence and desk phone/remote call control.
This is an application-oriented course, so no router configuration is involved. In this course you will focus on Presence server deployment, configuration, and integration tasks:
- Cisco Unified Communications Presence architecture and administrative options
- Configure CUCM 6/7 for presence
- Integrate CUPS 7.0 with CUCM 6/7, Microsoft Active Directory, Microsoft Exchange, and Unified Messaging 5.0
- Configure Cisco Unified Personal Communicator for presence, desk phone control, e-mail and voice mail integration to provide a complete Unified Communications environment
- Configure IP Phone Messenger
- Gain familiarity with Microsoft OCS architecture
- Configure Cisco Unified Communications Presence 7.0 and OCS 2007 to support remote call control: MOC clients controlling Cisco phones
- Learn how to maintain and troubleshoot your CUPS system
- Learn how to deploy Active Directory for Microsoft OCS and Exchange 2007
- Critical DNS support methods for Unified Communications
- Deploy Microsoft PKI infrastructure for securing a Unified Communications infrastructure+
1. Course Introduction
2. Presence Overview
- Introducing Presence
- Getting to Know Cisco Unified Communications Manager Presence
3. Design Cisco Unified Presence
- Designing Cisco Unified Presence Server
- Designing Cisco Unified Presence Deployments
- Designing Cisco Unified Presence Security
- Cisco Unified Personal Communicator
- Configuring IP Phone Messenger
4. Integrate with Cisco Unified Presence
- Cisco Unified Presence Interoperability
- Integrating Cisco Products
- Integrating Third-Party Presence Server
5. Deployment of Cisco Unified Presence
- Installing Cisco Unified Presence
- Configuring Cisco Unified Communications Manager
- Configuring Cisco Unified Presence
- Integrating with Microsoft
- Integrating with IBM Lotus Sametime
6. Maintain Cisco Unified Presence
- Cisco Unified Presence Serviceability
- Exploring Cisco Unified Operating System Administration
- Disaster Recovery
7. Presence Overview
- Configuring Presence in Cisco Unified Communications Manager Express
8. Understanding Active Directory
- Directory Services Overview
- Domain Controller Services
- Objects and Their Attributes
- Partitions
- Active Directory Fundamentals
- Security
- Trees and Forests
- Functional Levels
- Sites and Services
- Subnets
- Single Master of Operations
9. Required Active Directory Support for Office Communication Server 2007
- Schema Changes
- Group Creation
- Account Creation
10. Domain Name System
- Name Resolution
- Domain Name Resolution
- Zones
- Testing DNS
- Installing Microsoft DNS
- Zone Authority and SOA Records
- Types of Roles of Zones
- Zone Database Dynamic Update
- DNS and DHCP Integration
- Active Directory Integrated Zones
- Sub Domain Delegation
- Private vs. Public Root Zone
- Querying Root Server
- Recursion
- Following a Referral
- Conditional Forwarding
- Stub Zones
- Installing a Cache Server
- Authoritative vs. Non Authoritative Answers
- Clearing Cache Entries
11. Required DNS support for Office Communication Server 2007
- Records for Server Communication
- Records for Client Resource Location
- Federation-Based Records
12. Certificates Services
- Public Key Infrastructure Overview
- Introduction to Cryptography
- Certificates and Certification Authorities
- Designing a Certification Authority Hierarchy
- Designing a CA Hierarchy Structure
- EKU (Enhanced Key Usage)
- Creating a Certification Authority Hierarchy
- Planning CRL Publication
13. Microsoft Office Communication Server 2007 PKI Utilization
- Certification Utilization for Transport
- Certificate Usage on a Standard Edition Front End Server
- Certificate Usage on an Enterprise Edition Front End Server
- Certificate Usage on an Access Edge Server
- Certificate Usage on a Web Conference Edge Server
- Certificate Usage on an Audio/Video Conference Edge Server
- Certificate Usage on an Office Communicator Client
- Certificate Usage on an Office Communicator 2007 Phone Edition
CMDPI - Cisco and Microsoft Dial Plan Integration