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Global Knowledge | Kurs & Sertifiseringer

Unified Communications

Alcatel

KurstittelKodeDager
Extended Communication Server InstallationAX0111
Voice over WiFiAX0122

Avaya

KurstittelKodeDager
Avaya Aura Contact Center - Installation and Configuration3608C5
Avaya Aura Contact Center Administration3609C5
Avaya Aura Contact Center - Service Creation Environment3610C5
Avaya Aura™ Contact Center Fast Track - Installation, Administration, and Scripting3621C10
Session Manager and System Manager Administration Boot Camp5U000825
Avaya Communication Server (CS) 1000 7.5 System Administration and Management6351C3
Avaya Communication Server 1000E Release 7.5 Implementation and Upgrade6376C5
What's New with Avaya Communication Server 1000 Release 7.56380F1
CS 1000 Upgrade and Avaya Aura® Integration Bootcamp9U00166I5
Avaya IP Office R6.0 Implementation WorkshopATA01225I5
Planning the Deployment of Contact CenterATC01116V1
Contact Center for Communication ManagerATC01121I3
IP Office Advanced Applications and Troubleshooting WorkshopATI00484I5
Call Management System Installation & MaintenanceATI00685I2
Avaya Aura™ Communication Manager ImplementationATI02348I5
Troubleshoot and Maintain IP Telephony WorkshopAVA00643H5
Avaya Aura Communication Manager Basic AdministrationAVA00836H5
Avaya Media Servers and Media Gateways Implementation WorkshopAVA00838H5
IP Telephony Advanced Implementation WorkshopAVA00867H5

Cisco

KurstittelKodeDager
Administering Cisco Unified Communications ManagerACUCM3
Administering Cisco Unified Contact Center EnterpriseAUCCE5
Integrating Cisco Unified Communications ApplicationsCAPPS5
Cisco Unified Communications Manager 7.0CCM75
CCIE 360 R&S Prep Boot Camp 2CIERS25
Cisco 360 Learning Program for CCIE Voice Advanced Workshop 1CIEV15
Cisco 360 Learning Program for CCIE Voice Advanced Workshop 2CIEV25
Implementing Cisco Unified Communications Manager Part 1CIPT1V85
Implementing Cisco Unified Communications Manager Part 2CIPT2V85
Cisco UC Integration for MOCCUCIMOC2
Implementing Cisco Voice Communications and QoSCVOICEV85
Cisco Voice Portal ImplementationCVPI5
Deploying Cisco Unified Contact Center EnterpriseDUCCE5
Implementing A Cisco Multicast InfrastructureICMI5
Introducing Cisco Voice and Unified Communications AdministrationICOMM5
Implementing Cisco IOS Unified CommunicationsIIUC5
Implementing Cisco IOS Unified Communications Part 2IIUC25
Implementing Cisco Unity ConnectionIUC4
Implementing Cisco Unified MessagingIUM5
Implementing Cisco Unified Wireless Voice NetworksIUWVN5
Implementing Advanced Telepresence Video Solutions Part 1PAIATVS15
Implementing Advanced Telepresence Video Solutions Part 2PAIATVS25
Implementing Express Telepresence Video SolutionsPAIETVS2
Cisco PG2200 AdvancedPGWA5
Cisco PGW2200 Call Control Hands-on TrainingPGWC5
Cisco Unified Presence Design and ImplementationPRSDI3
Troubleshooting Cisco Unified CommunicationsTVOICE5
Implementing Cisco Unified Communications 8.5 FeaturesUC855
Cisco Unified Communications Architecture and DesignUCAD5
Fast Track : Administering and Deploying Cisco Unified Contact Center EnterpriseUCCEFT10
Implementing Cisco Unified Communications Manager 7.0UCM703
Deploying Workforce Management for Cisco Unified Workforce OptimizationWFM3

Cisco Advanced Services

KurstittelKodeDager
ICM/IPCC Reports WorkshopIPCAR2

Global Knowledge

KurstittelKodeDager
Cisco and Microsoft Dial Plan IntegrationCMDPI5
Enhanced Cisco Presence with Microsoft FoundationECPMF5

Global Knowledge

KurstittelKodeDager
Voice Over IP FoundationGK32775

Microsoft

KurstittelKodeDager
Designing & Deploying Messaging Solutions with Microsoft Exchange ServerM102333
Planning, Deploying and Managing Microsoft Exchange 2010 Unified MessagingM105083

Nortel

KurstittelKodeDager
Nortel Communication Server 1000 System Upgrades to Release 5.0 for Technicians0764C4
Nortel Communication Server 1000 5.0 Dialing Plan Design & IP Peer Networking0781C5
Communication Server 1000E Installation and Commissioning0946C5
Nortel Contact Center - Manager Installation and Configuration Release 7.03008C5
Nortel Contact Centre Manager Administration, Rls. 7.03009C5
Communication Server 1000 6.0 Architecture and Upgrades Boot Camp3432C5

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