Oversikt
This course,reviews the Cisco Unity Connection architecture, components, functionality, features and capabilities. This course describes the features available for Cisco Unity Connection using the GUI and CLI interfaces available, as well as, specific tools and reports using the Remote Port Status Monitor and Real-Time Monitoring Tools. This course is based on V8.0 of Cisco Unity Connection.
Forkunnskaper
Delegates should meet the following prerequisites:
- Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing GK3150 or ICND1 and ICND2 Recommended
- Basic knowledge of traditional public switched telephone network (PSTN) operations and technologies, including PBX and voice-mail administration tasks
- Basic understanding of Cisco Unified Communications Manager or legacy PBX implementations
Innhold
Introduction to Cisco Unity Connection
- Describing Cisco Unity Connection
- Examining Integration
- ExaminingDeployment Models
- Cisco Unity Connection Licensing
Cisco Unity Connection Installation and Integration
- Preparing to Install Cisco Unity Connection
- Installing Cisco Unity Connection
- ExaminingPost-Installation of Cisco Unity Connection
- Integrating Cisco Unity Connection
Digital Networking Configuration
- Preparing for Digital Networking
- Joining Servers to a Digital Network
- Performing Post-Networking Tasks
VPIM Networking Configuration
- ExaminingVPIM
- Configuring VPIM Locations and Contacts
- Customizing VPIM Features
Advanced Integration Concepts
- Describing PIMG/TIMG Integration
- Understanding Fax Server Integration
- Describing the Live Record Feature
- Understanding SpeechView
Examining Cisco Unity Connection Tools
- Examining COBRAS
- Examining Cisco Unified RTMT and SNMP
Labs
- Lab 2-1: Verify Cisco Unity Connection Default Services
- Lab 2-2: Configuring Cisco Unity Connection Phone System Integration
- Lab 3-1: Implementing Digital Networking
- Lab 3-2: Managing Cross-Server Login and Transfers
- Lab 4-1: Implementing VPIM Networking
- Lab 5-1: Using the Live Record Feature
- Lab 6-1: Operating the COBRAS Import Tool
- Lab 6-2: Using The Cisco Real-Time Monitoring Tool
- Lab 6-3: Manager Cisco Unity Connection Disaster Recovery
Mål
After you complete this course, you will be able to:
- Describe the Cisco Unity Connection system and the various deployment models
- Describe the process and procedures for installation of the Cisco Unity Connection software
- Describe the function, purpose, and configuration of digital networking in Cisco Unity Connection
- Describe additional integration concepts, including fax servers and Cisco Unity PIMG/TIMG integrations
- Describe the Cisco Unity Connection tools that are available for migrating, testing, and troubleshooting
Målgruppe
The primary audience for this course is IT Support Personnel responsible for implementation and integration of Cisco Unity Connection v8.0 servers; Level Two Help Desk Support Staff and Cisco Partners engineering staff who will be installation and supporting their customers Cisco Unity Connection v8.0 systems.
Sertifisering
Recommended as preparation for exam(s):
- 642-262 - Implementing Cisco Unity Connection
This exam is required for the Cisco Unity Support Specialist Certification.
Påfølgende kurs
The following courses are recommended for further study:
- None recommended at this time.
Ytterligere informasjon
This course and exam is recommended for delegates looking to achieve the Cisco Unity Support Specialist Certification , which is one of the Specialisations required for the Cisco Channel Partner Program Advanced UC Accreditation.